Frequently Asked Questions

Frequently Asked Questions

How long does delivery take?

Orders are processed within 1–2 business days. Standard delivery takes 7–15 business days after processing. You'll receive a tracking email with your tracking number once your order ships.

Do you offer returns?

Yes! We offer a 30-day return policy from the date of delivery. Items must be unused and in their original packaging. Simply email us at support@anrixauto.com before sending anything back and we'll guide you through the process.

Are payments secure?

Absolutely. Our store uses SSL encryption and is powered by Shopify Payments — one of the most trusted payment platforms in the world. We accept Visa, Mastercard, Discover, Shop Pay, Apple Pay, and Google Pay. Your payment information is never stored on our servers.

How can I track my order?

Once your order ships, you'll receive a confirmation email with your tracking number. You can track your package at 17track.net. Please allow up to 48 hours for tracking updates to appear.

How do I know which product fits my car?

Each product page includes compatibility details and specifications. If you're unsure, email us at support@anrixauto.com with your car's make, model, and year and we'll help you find the right fit.

How can I contact AnrixAuto?

You can reach us at support@anrixauto.com. Our support team is available Monday–Friday, 9:00 AM to 6:00 PM Eastern Time. We typically respond within 1 business day.